7-Day Return Policy Window: You may request a return or exchange within 7 days of receiving your order. Condition: The product must be in the same condition as received, with all original packaging. On-the-Spot Return: If you are not satisfied upon inspection at delivery, you can return it to our representative immediately for a full cash refund. After Delivery: If an issue is discovered within 7 days after delivery, contact our team. We will arrange a pickup and process the refund via bank transfer or store credit after inspection.
1-Year Warranty Policy Used Laptops: All our used laptops (Lenovo, HP, Dell) come with a 1-year limited hardware warranty, covering internal hardware malfunctions or manufacturing defects occurring during normal usage. Power Tools: Warranty Items: Certain power tools are sold with specific warranty coverage as mentioned on the product page. Non-Warranty Items: Many power tools are sold without warranty (as indicated at the time of purchase). Please check the product description carefully before buying. Warranty Exclusions: The warranty does not cover physical damage, water damage, screen breakage, software issues, or unauthorized repairs/tampering. Claim Process: For any technical issues, contact our support team. You may need to visit our service location or arrange a courier for inspection.
Refund Policy Approved returns are processed via bank transfer or store credit within 3–5 business days.
Contact Us For any warranty claims or return requests, reach out to us: Email: [اinfo@mkefze.com] Phone/WhatsApp: [+971 524744584] Business Name: MK Electronics General Trading FZE LLC Location: Sharjah, United Arab Emirates
