Shipping Policy Delivery Area: We currently deliver across the United Arab Emirates. Shipping Charges: Shipping fees (if applicable) will be communicated to you during the order confirmation process. Delivery Time: We aim to process and deliver your order within 2–5 business days. You will receive a notification once your order is out for delivery. Cash on Delivery (COD): Since we operate on a COD basis, you are required to make the full payment in cash to our courier partner at the time of receiving your package. Please ensure you have the exact amount ready.
Return & Refund Policy Return Window: You may request a return or exchange within 7 days of receiving your order. Condition for Returns: To be eligible for a return, the product must be in the same condition as you received it, with all original packaging. Used laptops or tools must be returned without any damage caused by the user. Inspection: Once we receive the returned item, our team will inspect it. If the item meets our return criteria, we will process your request. Refunds: Since we operate on Cash on Delivery, refunds for approved returns will be processed via bank transfer or store credit. We will contact you to collect your bank details for the transfer. Non-Returnable Items: Items that have been tampered with, modified, or damaged after delivery are not eligible for return.
Contact Us If you have any issues with your delivery or wish to initiate a return, please contact us immediately: Email: [info@mkefze.com] Phone/WhatsApp: [+971 524744584 ] Business Name: MK Electronics General Trading FZE LLC
